San Antonio, TX Fire Damage Cleanup and Restoration
Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.
SERVPRO of Stone Oak has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your San Antonio home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of Stone Oak
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (210) 858-9696
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. San Antonio residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
SERVPRO of Stone Oak is dedicated to responding immediately to your San Antonio fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.
Locally Owned, with National Resources
We are proud to be an active member of this community. SERVPRO of Stone Oak is locally owned and operated so we’re already nearby and ready to help San Antonio residents and business owners with any-sized fire and smoke damage emergencies.
Highly Trained Water and Fire Restoration Specialists
We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage.
Step 4: Water Removal and Drying (if water damage is present)
If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
Trusted Fire Restoration Leaders
SERVPRO of Stone Oak is prepared to go into action when a fire strikes in San Antonio, TX. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.
Let us help – Call (210) 858-9696 and we will get started on your home restoration right away.